Our Privacy Policy

EFFECTIVE JANUARY 1, 2025

This privacy policy outlines how One K Creative collects, uses, shares, and protects your personal information when you interact with our services, including our website, located at onekcreative.com. 

Information We Collect:

  • Personal Information: When you interact with our services, we may collect your name, email address, phone number, billing and shipping address, and other contact details as provided by you.

  • Usage Data: We may also collect information about your interactions with our website, such as your browsing activity, device information, and IP address.This information is only used to enhance the performance of our website.

  • Payment Information:If you make a purchase, we securely collect your payment details, including credit card information, through a third-party payment processor.

How We Use Your Information:

  • Communication: We may use your contact details to send you order updates, promotional offers, and important announcements related to our services, unless you opt-out.

  • Marketing and Analysis: We may use your information to analyze customer trends and improve our website and services, including targeted marketing campaigns.

  • Compliance with Law: We may also use your information to comply with legal obligations or respond to government requests.

Sharing Your Information: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing platforms.

  • Marketing: Information collected via our client forms and newsletter sign ups may be shared under password protection at mailchimp.com. To view Mailchimp’s privacy policy please visit: https://mailchimp.com/legal/privacy/

  • Invoice processing: We may use personal data including name, mailing address, business name, and email address to process invoices and payments for client services. This information may be stored under password protection at quickbooks.com 

  • Legal Requirements: We may disclose your information if required by law, court order, or to protect our legal rights.

Your Privacy Controls:

  • Access and Update: You can access and update your personal information by contacting us at hello@onekcreative.com 

  • Opt-Out: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of our emails.

Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure, including encryption and data access controls. This includes storing name, business, and email address information behind password protection at mailchimp.com  

Children's Privacy: We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy: We may update this privacy policy from time to time. We will notify you of any significant changes through our website or via email.

Contact Us: If you have any questions about this privacy policy, please contact us at hello@onekcreative.com